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RocketRez revolutionises visitor verbal exchange for excursions and sights with Relay

admin by admin
November 7, 2024
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The submit RocketRez revolutionises visitor verbal exchange for excursions and sights with Relay seemed first on TD (Go back and forth Day by day Media) Go back and forth Day by day Media.

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Canadian excursions and sights platform developer RocketRez is slated to release a brand new verbal exchange automation platform on Tuesday, twelfth November.

Named Relay, the platform is designed to revolutionise how sights have interaction with visitors.

RocketRez Relay will allow enchantment operators to automate and personalise visitor verbal exchange at each degree of the visitor adventure, from reserving confirmations to real-time updates or even post-activity comments requests, the use of workflows administered from a central console and messages delivered thru SMS. 

This tough software complements visitor pride, will increase earnings thru centered upsell alternatives, and decreases operational overhead via automating regimen verbal exchange duties.

A wish to simplify verbal exchange

RocketRez CEO John Pendergrast believes that Relay serves a direct want in simplifying verbal exchange for excursions and sights, but in addition represents a step ahead towards a longer-term imaginative and prescient.

Pendergast mentioned: “Nowadays’s Relay is all about simplifying communications, however that’s only the start. We wish to focal point on making verbal exchange between visitors and sights operators extra seamless, however as we liberate extra options, you’ll see that our broader purpose is way larger.”

He defined that he and his workforce also are having a look at insights to assist operators perceive their knowledge higher with the intention to make knowledgeable selections.

The brand new platform’s key options

Some of the options constructed into Relay are:

  • Automatic Messaging Workflows that permit operators to tailor each message to suit the visitor’s adventure, making sure they really feel engaged and knowledgeable from the instant they e book till they depart;
  • AI-Powered Workflow Builder that intelligently analyses your web site for key
  • data, growing customised messaging sequences that suit your operations to avoid wasting time and make sure each visitor receives the fitting message on the proper second;
  • Actual-Time Updates that permit an enchantment’s worker to ship visitors a right away
  • message thru SMS at any level within the adventure; and
  • Centered Upsell Alternatives to permit sights to pressure further earnings with personalized provides for eating, products, club upgrades, and extra.

The submit RocketRez revolutionises visitor verbal exchange for excursions and sights with Relay seemed first on Go back and forth Day by day Media.

Tags: AttractionscommunicationGuestRelayrevolutionisesRocketRezTours

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