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On-line shuttle giants spent $17.8B on advertising and marketing in 2024

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February 28, 2025
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On-line shuttle giants spent $17.8B on advertising and marketing in 2024
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The overall-year 2024 monetary experiences of the web shuttle giants Airbnb, Reserving Holdings, Expedia Team and Travel.com Team expose gross sales and advertising and marketing funding of $17.8 billion in general in 2024, up a fab billion from 2023’s determine.

The investments by means of the 4 biggest international shuttle entities to procure consumers and beef up their manufacturers units a brand new file and demonstrates the ferocious pageant available in the market because the intermediaries proceed to struggle towards every different, in addition to with providers, for patrons.

Subscribe to our publication underneath

Travel.com Team greater its gross sales and advertising and marketing funding in 2024 by means of 29% to $1.6 billion, which the corporate attributed to extra promotional actions “keen on strengthening our international trade and emblem consciousness.”

The rise by means of the China-based OTA is considerably underneath its massive 117% build up in 2023 to $1.3 billion, however that used to be partially a mirrored image of the reality the corporate had considerably lowered its spend all through the COVID years. The promoting funding in 2024 used to be 22% of earnings, up a few proportion issues on 2023.

Airbnb, in the meantime, greater its gross sales and advertising and marketing spend 22% to $2.1 billion in 2024, however the corporate maintained its funding as a 19% proportion of earnings. Throughout its profits name Ellie Mertz, leader monetary officer of Airbnb, reiterated that almost all of spend is on emblem advertising and marketing 

“And find out how to consider emblem advertising and marketing is that it’s successfully a hard and fast quantity of spend for every marketplace in relation to the minimal quantity that you wish to have to spend for that marketplace to be environment friendly,” she stated.

“And so, it isn’t essentially a one-for-one like efficiency advertising and marketing in relation to how you wish to have to scale it up. And so, what now we have executed over the past couple of years is stay the expansion of spending towards our core markets rather modest whilst including on those incremental new markets and the incremental emblem advertising and marketing greenbacks that it calls for.”

AI overtones

While you get started to have a look at the selling spend of the 2 greatest on-line manufacturers, Reserving Holdings and Expedia Team, whilst the funding has greater once more, the tone from their leaders appears to be converting.

Reserving Holdings advertising and marketing funding in 2024 used to be $7.3 billion, representing 31% of earnings and up from $6.8 billion in 2023. Through the years the CEOs of the OTAs have spoken about short of to cut back their reliance on Google however Glenn Fogel, president and CEO of Reserving Holdings, stated all through its profits name that the corporate expects “agentic fashions to switch the way in which some bookers uncover and use our platforms.”

It is value remembering that Reserving.com and sister emblem Priceline are “early individuals” to the agent adventure as OpenAI named them companions when it introduced Operator remaining month.

Throughout the decision, Reserving Holdings leader monetary officer Ewout Steenbergen also known as out how “excited” the corporate is concerning the construction of social media channels.

“It is a giant house of funding for us. We now have invested a large number of our era on this area and experience running in conjunction with one of the crucial massive social media channels, specifically Meta, the place we’ve constructed an excessively shut dating,” Steenbergen stated. 

“I do not need to say an excessive amount of about that from a aggressive point of view, however that is very a lot a bespoke style the place each groups from each firms have constructed an excessively efficient means how we will monetize their leads and our leads, as a result of that is truly in accordance with each remarketing and prospecting that comes from each side, in addition to very personalised ingenious content material in relation to feeds.”

Ariane Gorin, the CEO of Expedia Team, which greater gross sales and advertising and marketing bills 12% to $6.8 billion in 2024, additionally mentioned synthetic intelligence all through the corporate’s profits name, pronouncing it is going to reason vacationers to look in several tactics.

“And so we wish to ensure that our manufacturers are appearing up in the ones new puts the place individuals are the use of gen AI local seek. And luckily we’ve were given an excessively tech refined advertising and marketing staff this is ensuring we do display up there,” she stated.

No one truly is aware of how temporarily the paid advertising and marketing panorama would possibly exchange however some mavens imagine the appearance of AI assistants or brokers require a “holistic refresh.”

Others see the opportunity of a transfer from cost-per-lick to cost-per-agentic seek. Watch this area.

READ ALSO

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‘Cvent Necessities’ from Cvent now to be had for cusomers


The overall-year 2024 monetary experiences of the web shuttle giants Airbnb, Reserving Holdings, Expedia Team and Travel.com Team expose gross sales and advertising and marketing funding of $17.8 billion in general in 2024, up a fab billion from 2023’s determine.

The investments by means of the 4 biggest international shuttle entities to procure consumers and beef up their manufacturers units a brand new file and demonstrates the ferocious pageant available in the market because the intermediaries proceed to struggle towards every different, in addition to with providers, for patrons.

Subscribe to our publication underneath

Travel.com Team greater its gross sales and advertising and marketing funding in 2024 by means of 29% to $1.6 billion, which the corporate attributed to extra promotional actions “keen on strengthening our international trade and emblem consciousness.”

The rise by means of the China-based OTA is considerably underneath its massive 117% build up in 2023 to $1.3 billion, however that used to be partially a mirrored image of the reality the corporate had considerably lowered its spend all through the COVID years. The promoting funding in 2024 used to be 22% of earnings, up a few proportion issues on 2023.

Airbnb, in the meantime, greater its gross sales and advertising and marketing spend 22% to $2.1 billion in 2024, however the corporate maintained its funding as a 19% proportion of earnings. Throughout its profits name Ellie Mertz, leader monetary officer of Airbnb, reiterated that almost all of spend is on emblem advertising and marketing 

“And find out how to consider emblem advertising and marketing is that it’s successfully a hard and fast quantity of spend for every marketplace in relation to the minimal quantity that you wish to have to spend for that marketplace to be environment friendly,” she stated.

“And so, it isn’t essentially a one-for-one like efficiency advertising and marketing in relation to how you wish to have to scale it up. And so, what now we have executed over the past couple of years is stay the expansion of spending towards our core markets rather modest whilst including on those incremental new markets and the incremental emblem advertising and marketing greenbacks that it calls for.”

AI overtones

While you get started to have a look at the selling spend of the 2 greatest on-line manufacturers, Reserving Holdings and Expedia Team, whilst the funding has greater once more, the tone from their leaders appears to be converting.

Reserving Holdings advertising and marketing funding in 2024 used to be $7.3 billion, representing 31% of earnings and up from $6.8 billion in 2023. Through the years the CEOs of the OTAs have spoken about short of to cut back their reliance on Google however Glenn Fogel, president and CEO of Reserving Holdings, stated all through its profits name that the corporate expects “agentic fashions to switch the way in which some bookers uncover and use our platforms.”

It is value remembering that Reserving.com and sister emblem Priceline are “early individuals” to the agent adventure as OpenAI named them companions when it introduced Operator remaining month.

Throughout the decision, Reserving Holdings leader monetary officer Ewout Steenbergen also known as out how “excited” the corporate is concerning the construction of social media channels.

“It is a giant house of funding for us. We now have invested a large number of our era on this area and experience running in conjunction with one of the crucial massive social media channels, specifically Meta, the place we’ve constructed an excessively shut dating,” Steenbergen stated. 

“I do not need to say an excessive amount of about that from a aggressive point of view, however that is very a lot a bespoke style the place each groups from each firms have constructed an excessively efficient means how we will monetize their leads and our leads, as a result of that is truly in accordance with each remarketing and prospecting that comes from each side, in addition to very personalised ingenious content material in relation to feeds.”

Ariane Gorin, the CEO of Expedia Team, which greater gross sales and advertising and marketing bills 12% to $6.8 billion in 2024, additionally mentioned synthetic intelligence all through the corporate’s profits name, pronouncing it is going to reason vacationers to look in several tactics.

“And so we wish to ensure that our manufacturers are appearing up in the ones new puts the place individuals are the use of gen AI local seek. And luckily we’ve were given an excessively tech refined advertising and marketing staff this is ensuring we do display up there,” she stated.

No one truly is aware of how temporarily the paid advertising and marketing panorama would possibly exchange however some mavens imagine the appearance of AI assistants or brokers require a “holistic refresh.”

Others see the opportunity of a transfer from cost-per-lick to cost-per-agentic seek. Watch this area.

Tags: 17.8BgiantsmarketingOnlinespentTravel

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