Disney has as soon as once more made adjustments to its web sites, including step by step regulations & guidelines for visitors with disabilities to get right of entry to rides within the Walt Disney International and Disneyland theme parks as a substitute for DAS. This covers main points of the expanded insurance policies, which is a wanted and late explanation of use the Incapacity Get admission to Carrier substitutes within the match of DAS denial, supplementation, and so forth.
As fast background, Disney overhauled DAS at Walt Disney International and Disneyland again in Might 2024. In step with the corporate, the adjustments had been due largely to abuse, misuse, and proliferation of this system’s use–with issuances of DAS tripling from 2019 to the time of the reforms. For extra in regards to the specifics of the overhauled DAS, see Incapacity Get admission to Carrier (DAS) Adjustments at Walt Disney International FAQ.
Even supposing there were no primary coverage adjustments since then, it’s been a veritable curler coaster of rule rollbacks, tweaks, and different extra minor–however steadily significant–updates. A few of this has most likely been according to a category motion lawsuit filed ultimate yr. There’s additionally a proxy proposal subsidized via the DAS Defenders in the hunt for an “Unbiased Overview and File on Accessibility and Incapacity Inclusion Practices” that shall be voted on throughout the Walt Disney Corporate’s 2026 Annual Assembly of Shareholders on March 18, 2026.
It’s price bringing up this shareholder proposal that’s at the proxy poll as it’s been making headlines for the ultimate month-plus, and particularly the ultimate week when it used to be in the end added to the schedule for the once a year assembly. The timing with that and the enchantment queue re-entry rule revisions (clarifications?) may well be totally coincidental. However it’s price noting that within the time across the aforementioned magnificence motion lawsuit being filed, Walt Disney International and Disneyland likewise additionally made plenty of rule relaxations, adjustments and clarifications.
Accordingly, it wouldn’t marvel us the least bit if Disney is making ready for the shareholder vote via bolstering its regulations and assets about and associated with DAS. No longer essentially to steer the vote itself; as we’ve lined, it’s all however positive that the shareholder proposal will fail.
It’s however conceivable that Disney is bracing itself for a brand new wave of media protection because of the DAS vote, is figuring out deficiencies in its accessibility literature, and bettering them to give as certain of an look as conceivable. If that’s the case, we may see additional updates to the Walt Disney International and Disneyland web sites, rule adjustments, clarifications, and so forth.
Or no longer! Once more, this expanded explainer for Enchantment Queue Re-Access is late and may just simply be an unusual replace, utterly unrelated to the shareholder vote. It simply is curious that there have been a number of adjustments coinciding with the category motion lawsuit, and now once more with the shareholder vote.
With that mentioned, it’s no longer as though those are primary substantive rule adjustments to Enchantment Queue Re-Access. This turns out extra about transparency, and obviously conveying how this option works. A few of this used to be prior to now printed, however there used to be additionally a large number of confusion round this option and use it as a DAS choice or complement. (Due to internationally-renowned Disney font professional Hastin for bringing those Enchantment Queue Re-Access adjustments to my consideration–I might’ve ignored them differently.)
Anyway, right here’s the brand new/revised/up to date/expanded verbiage that now seems on each Walt Disney International and Disneyland’s pages for Gaining access to Enchantment Queues:
Enchantment Queue Re-Access or Meet-Up
Visitors with particular wishes that can rise up whilst ready in an enchantment queue might go out the queue whilst the remainder of their celebration waits within the queue. The Visitor might then re-enter the queue previous to boarding the trip. A Visitor may additionally wait out of doors the queue and catch up with their celebration ahead of boarding the trip if wanted in response to the character or situation of the queue at a specific enchantment and the Visitor’s particular wishes. Each enchantment has an outlined procedure to improve those choices.
The way to Use Enchantment Queue Re-Access or Meet-Up:
To go away and Re-Input a queue…
- 1) On the front of the enchantment, communicate with a Solid Member to be informed about go out choices must you want to depart the queue.
- HELPFUL HINT: In the event you already know the way to go out the queue, then you definately don’t wish to discuss with a Solid Member prior – simply sign up for the queue.
- 2) Within the match your particular want calls for you to depart the queue, merely go out whilst the rest of your celebration remains within the queue.
- HELPFUL HINT: If you want anyone that will help you – they are able to go away with you whilst the rest of your celebration waits within the queue.
- HELPFUL HINT: If you’re touring on my own or with celebration individuals who can’t be left on my own within the queue, please touch Accessibility Services and products prior in your talk over with.
- 3) If you end up in a position to go back, pass to the entrance of the enchantment and let a Solid Member know that you’re the usage of the Enchantment Queue Re-Access lodging and wish to regroup along with your celebration within the queue.
- HELPFUL HINT: You don’t wish to talk about your reason why for desiring to depart the queue.
- 4) The Solid Member will will let you meet your team to trip in combination.
To Meet Up along with your celebration that has been ready within the queue…
- 1) On the front of the enchantment, the individuals of your celebration becoming a member of the queue must ask a Solid Member at what level they must will let you realize it’s time to enroll in them.
- HELPFUL HINT: Different individuals of your celebration should sign up for the queue, and also you must be sure your celebration can name or textual content you to fulfill up.
- 2) When your celebration permits you to know that it’s time for you to enroll in them, pass to the entrance of the enchantment and inform the Solid Member you might be the usage of the Enchantment Queue Meet-Up lodging and wish to catch up with your celebration within the queue.
- HELPFUL HINT: You don’t wish to talk about your reason why for ready out of doors the queue with the Solid Member on the enchantment.
- 3) The Solid Member will will let you meet your team to trip in combination.
Observe that a few of this were defined prior to now, so it’s no longer totally new subject matter. It’s been expanded and clarified with the above steps and ‘useful hints’ added.
Our Statement
The Enchantment Queue Re-Access or Meet-Up characteristic used to be one who used to be anxiously awaited via many Walt Disney International lovers previous to the release of the overhauled DAS. Main points had been minimum in the beginning, however Disney has slowly presented an increasing number of in regards to the mechanics of the usage of Enchantment Queue Re-Access.
Within the ultimate year-plus, we’ve heard a large number of tales about Enchantment Queue Re-Access or Meet-Up from readers who’ve used it. Whilst I’d nonetheless assess those as being very a lot a combined bag, the trajectory is obviously on target. It kind of feels like there are fewer horror tales and extra luck tales.
Actually, a number of readers have indicated that Enchantment Queue Re-Access or Meet-Up has served their wishes completely. Once more, this isn’t to mention it’s a best possible device. There are nonetheless horror tales, and it’s no longer my goal to gloss over the ones and paint an image of rainbow and sunshine perfection for everybody.
As longtime readers may know, my dad prior to now certified for DAS beneath the pre-closure insurance policies. He nearly for sure would no longer qualify for the overhauled DAS, which is okay, as a result of a functioning Enchantment Queue Meet-Up is the real, optimum answer for him. (We haven’t used it, as he hasn’t been to the parks for the reason that DAS adjustments, so no firsthand revel in to proportion right here.)
The important thing elements of a “functioning” device or “optimum answer” are Solid Member help and communications on the enchantment front. That’s what in truth makes this a real device or protocol, and no longer only a DIY answer. Informally, it has all the time been conceivable to depart strains and rejoin them via awkwardly pronouncing “excuse me…” whilst seeking to squeeze previous folks within the standby line.
The large factor with leaving strains and rejoining them is an issue of ‘visitor glares’ (for lack of a higher time period). It doesn’t take a incapacity to understand how judgmental different visitors may also be. If visitors are completely at ease being vocally impolite to pregnant ladies or a solo father or mother with young children–two visual and evident cases for desiring to go out and reenter a queue–I will most effective believe how a lot worse it will get for visitors with invisible disabilities.
It’s a little bit stunning simply how at ease folks have grow to be with being nasty. One of the crucial larger thinkers of our time, Mike Tyson, put it eloquently: “Social media made y’all approach too happy with disrespecting folks and no longer getting punched within the face for it.” It’s disappointing how merciless folks may also be with out giving it a 2nd idea, and that’s actually underscored at a contented and magical position just like the Disney parks. However I digress.
From the out of doors taking a look in, Enchantment Queue Re-Access or Meet-Up would paintings absolute best if some of the choices for Solid Member lend a hand is a real escort to rejoin the remainder of the phase. Or if the process is one thing extra really extensive than the aforementioned weaving again during the standby line whilst pronouncing “excuse me…” on loop.
In a different way, visitors with disabilities desiring to go out and re-enter the queue are on the mercy of alternative visitors being amenable to folks passing them–going within the “mistaken” course to depart after which “chopping” them to rejoin the queue.
It’s no longer onerous to believe this main to harm emotions, disabled visitors feeling small or humiliated, and even precise confrontations. All of that may appear to be hyperbole, however I might truthfully dread anyone pronouncing one thing impolite to my dad, as a result of he’s at that filterless ‘0 forks given‘ level of his existence. No matter they are saying isn’t going to harm his emotions, however his reaction will harm theirs. Almost certainly no longer one thing that are meant to be stuck on digicam and unfold on social media.
As with the entire incapacity and accessibility lodging, there’s no best possible answer, most effective compromises. For the Enchantment Queue Re-Access characteristic to be a excellent compromise, the method must be a clearly-communicated, clear, and preferably visual to different visitors.
If it’s no longer realistically possible for a Solid Member escort, what about one thing so simple as a corridor move from the grade faculty days. I’m no longer pronouncing that Disney wishes at hand out keys tied to obnoxiously outsized rulers, however one thing visual could be absolute best.
Disney has already used a equivalent device up to now–the purple FLIK playing cards with lanyards for monitoring precise trip wait occasions. One thing like that may paintings. The objective with this may be conveying to reasonable visitors that the ones the usage of Enchantment Queue Re-Access or Meet-Up aren’t seeking to cheat the device or lower in entrance of them.
I’m on file many times pronouncing that all of us must err at the facet of courtesy and no longer pass judgement on others–that disabled visitors would business puts with you in a 2nd and stand in lengthy strains if it intended no longer being disabled. That you just don’t know what anyone’s cases are, whether or not they’ve an invisible incapacity, and so forth., so it’s absolute best to only thoughts your personal trade.
Despite the fact that ‘disproportionate line-jumping’ is considered one of our Walt Disney International puppy peeves, I might by no means even believe being impolite to some other visitor. And that’s in eventualities which can be lovely blatantly line-cutting, with a ton of folks becoming a member of a unmarried ‘spot-saver’ on the entrance of the road.
There’s simply no upside. Beginning a war of words isn’t going to modify the rest, and is irritating for all concerned, your self incorporated. It’s higher to have a reside and let reside perspective, moderately than sweating stuff that’s lovely inconsequential within the grand scheme of items. Roughly like my perspective in opposition to the Cosmic Rewind pre-show; the tension and discomfort isn’t price shaving 1-2 mins off your wait time.
I’m almost certainly preaching to the choir with the above. The issue is that the vast majority of visitors don’t seem to be studying this weblog, and the folks that almost all wish to learn admonishments like that aren’t receptive to them. In different phrases, I’m additionally a realist.
If the Enchantment Queue Re-Access or Meet-Up characteristic/procedure/no matter isn’t performed in this sort of approach that different visitors learn about it and the way it works, it’s going to result in extra disdain in opposition to the disabled amongst different visitors. Given the entire different ache issues of the DAS overhaul, that’s the very last thing those visitors want. Extra importantly, it additionally wasn’t going to be used by those that may just use it (however had been denied DAS or have opted in opposition to making use of after listening to horror tales) if what’s printed is imprecise or complicated.
The hot button is that clarifying how those DAS choices or supplments paintings by the use of a step by step coverage at the reputable web sites is a step in the fitting course. Right here’s hoping the on-the-ground implementation of Enchantment Queue Re-Access or Meet-Up makes the device intuitive and simple to make use of for individuals who want it.
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YOUR THOUGHTS
Any firsthand reports being recommended to make use of the Enchantment Queue Re-Access or Meet-Up protocol? Any individual in truth use those choices but? Was once your revel in certain or detrimental? Had been those options simple to make use of? Was once the implementation in keeping with what’s at the site? Agree or disagree with our evaluate of the adjustments or coverage as a complete? Please attempt to keep on matter–we’ve spotted a few of these DAS feedback sections get heated and private. Talk about the coverage itself, no longer others’ use (or lack thereof) of it.
