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Home Travel News

Accelya launches AI layer FLX AIViator

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June 8, 2025
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Accelya launches AI layer FLX AIViator
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Airline era corporate Accelya has introduced FLX AIViator, a man-made intelligence (AI) layer that can be hired throughout its FLX Platform, running to show airline information into “real-time revenue-generating selections.”

“With FLX AIViator, we’re hanging the ROI [return on investment] into AI,” Accelya CEO Sam Gilliland stated in a liberate. “Our method is strong and sensible, serious about serving to airways transfer sooner, interact consumers extra intelligently and retail higher to spice up income.”

FLX AIViator, which is powered by way of Accelya’s proprietary fashions and AWS, is supposed to be used in forecasting, vending, dynamic pricing, customer support, operational insights and fiscal agreement. The software may also be used to reinforce resolution making and be offering higher information visibility.

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“What units FLX AIViator aside is each complex era, leveraging the most productive of our personal and AWS functions and its openness: Airways can plug in their very own fashions, combine seamlessly and keep in complete regulate in their technique,” Gilliland stated. “That is AI, with ROI, on their phrases.”

In an interview with PhocusWire, Gaurav Roy, leader era officer of Accelya, stated airways’ skill to plug in most popular AI fashions is simply as essential as ROI, particularly making an allowance for the problem of connecting to the legacy methods they depend on.

“That is an enormous problem, and the place we’re truly pushing and pulling down the door is being extra open and modular by way of nature, the place airways can combine their gadget seamlessly with us but in addition exchange us. If a competitor is doing it higher, we’re high quality with the airline changing our AI with the competitor’s AI or with one among their very own,” Roy stated. “This open and modular nature is essential.”

The functions to be had at release come with:

Actual-time order intelligence: FLX AIViator will use reside order information to offer insights on servicing, pricing, operations and finance to assist bridge industrial and operational groups. Airways can use this for sooner carrier factor solution, to observe package deal fulfilment and to trace profit popularity throughout channels.

Subsequent gen dynamic pricing: FLX AIViator works to optimize fares according to reside call for, buyer habits and aggressive pricing as a way to assist airways keep aggressive and keep away from over-discounting whilst protective stock. 

Clever vending automation: FLX AIViator will use generative and multimodal AI to automate vending rule introduction to be able to minimize onboarding time. The automation must give industrial and ecommerce groups the power to replace and create customized gives extra temporarily.

Sensible buyer enhance: Accelya’s Ask Accelya is a digital assistant catering to B2B airline customers. To start out, it’s serious about Accelya’s passenger profit accounting portfolio and targets to make responses extra environment friendly.

Shipment capability forecasting optimization: FLX AIViator additionally makes use of AI and device learning-based forecasting to spice up accuracy for capability and overbooking predictions. In keeping with Accelya, that may result in upper shipment yield.

“There’s a large number of enthusiasm round AI, however there may be cautiousness with regards to rollout,” Roy stated .”To take on this … as we now have began iterating with airways in AI, it is dawned on us … you need to truly goal our AI to be rolled out in levels.”

He stated that includes introducing AI to methods or parts incrementally—which means an airline may just reveal positive spaces of its operation to AI functions with no need to roll out the era to all the corporate.

Some airways are already the use of the software. Roy stated that, on reasonable, Accelya is iterating between 3 to 5 airways for each and every phase of use. He used to be no longer in a position to proportion further main points on which airways are the use of FLX AIViator.

“Innovative trade calls for innovative era, and we see [AI] truly powering and fixing the age previous downside of dynamic pricing. We see it in genuine time offering a large number of insights throughout gives, orders, shipment, gross sales, accounting and, after all, bettering productiveness, which results in higher buyer reviews,” stated Roy. “The ones are the 3 main buckets, even the place we’re targeted now, however we will be able to iterate regularly with consumers to truly power extra genuine ROI.” 

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Airline era corporate Accelya has introduced FLX AIViator, a man-made intelligence (AI) layer that can be hired throughout its FLX Platform, running to show airline information into “real-time revenue-generating selections.”

“With FLX AIViator, we’re hanging the ROI [return on investment] into AI,” Accelya CEO Sam Gilliland stated in a liberate. “Our method is strong and sensible, serious about serving to airways transfer sooner, interact consumers extra intelligently and retail higher to spice up income.”

FLX AIViator, which is powered by way of Accelya’s proprietary fashions and AWS, is supposed to be used in forecasting, vending, dynamic pricing, customer support, operational insights and fiscal agreement. The software may also be used to reinforce resolution making and be offering higher information visibility.

Subscribe to our e-newsletter under

“What units FLX AIViator aside is each complex era, leveraging the most productive of our personal and AWS functions and its openness: Airways can plug in their very own fashions, combine seamlessly and keep in complete regulate in their technique,” Gilliland stated. “That is AI, with ROI, on their phrases.”

In an interview with PhocusWire, Gaurav Roy, leader era officer of Accelya, stated airways’ skill to plug in most popular AI fashions is simply as essential as ROI, particularly making an allowance for the problem of connecting to the legacy methods they depend on.

“That is an enormous problem, and the place we’re truly pushing and pulling down the door is being extra open and modular by way of nature, the place airways can combine their gadget seamlessly with us but in addition exchange us. If a competitor is doing it higher, we’re high quality with the airline changing our AI with the competitor’s AI or with one among their very own,” Roy stated. “This open and modular nature is essential.”

The functions to be had at release come with:

Actual-time order intelligence: FLX AIViator will use reside order information to offer insights on servicing, pricing, operations and finance to assist bridge industrial and operational groups. Airways can use this for sooner carrier factor solution, to observe package deal fulfilment and to trace profit popularity throughout channels.

Subsequent gen dynamic pricing: FLX AIViator works to optimize fares according to reside call for, buyer habits and aggressive pricing as a way to assist airways keep aggressive and keep away from over-discounting whilst protective stock. 

Clever vending automation: FLX AIViator will use generative and multimodal AI to automate vending rule introduction to be able to minimize onboarding time. The automation must give industrial and ecommerce groups the power to replace and create customized gives extra temporarily.

Sensible buyer enhance: Accelya’s Ask Accelya is a digital assistant catering to B2B airline customers. To start out, it’s serious about Accelya’s passenger profit accounting portfolio and targets to make responses extra environment friendly.

Shipment capability forecasting optimization: FLX AIViator additionally makes use of AI and device learning-based forecasting to spice up accuracy for capability and overbooking predictions. In keeping with Accelya, that may result in upper shipment yield.

“There’s a large number of enthusiasm round AI, however there may be cautiousness with regards to rollout,” Roy stated .”To take on this … as we now have began iterating with airways in AI, it is dawned on us … you need to truly goal our AI to be rolled out in levels.”

He stated that includes introducing AI to methods or parts incrementally—which means an airline may just reveal positive spaces of its operation to AI functions with no need to roll out the era to all the corporate.

Some airways are already the use of the software. Roy stated that, on reasonable, Accelya is iterating between 3 to 5 airways for each and every phase of use. He used to be no longer in a position to proportion further main points on which airways are the use of FLX AIViator.

“Innovative trade calls for innovative era, and we see [AI] truly powering and fixing the age previous downside of dynamic pricing. We see it in genuine time offering a large number of insights throughout gives, orders, shipment, gross sales, accounting and, after all, bettering productiveness, which results in higher buyer reviews,” stated Roy. “The ones are the 3 main buckets, even the place we’re targeted now, however we will be able to iterate regularly with consumers to truly power extra genuine ROI.” 

Tags: AccelyaAIViatorFLXlauncheslayer

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