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The Philippine Division of Tourism (DOT) effectively handed its ISO 9001:2015 certification for 2024, keeping up it for the 7th consecutive 12 months.
This is regarded as a testomony to the best way the DOT works to uphold the best requirements of excellence in public provider.
The DOT High quality Control Techniques (QMS) 3rd-Celebration Re-Certification Audit used to be performed from eleventh to twelfth September by way of PT AJA Sertifikasi Indonesia-Philippine Consultant Place of job, an ISO certification frame.
As a globally recognised benchmark, the ISO 9001:2015 certification guarantees that the DOT’s paintings processes constantly meet buyer and regulatory necessities.
An indication of dedication
Tourism secretary Christina Frasco’s remarks on the recently-held recertification rite emphasized the DOT’s dedication to serve each native and international travellers in the most productive method conceivable
In her speech, Frasco stated:“As this strategy of third-party recertification concludes, we’re stuffed with a deep sense of aid, for one, but additionally optimism that with the proper requirements in position, the workout of our purposes isn’t just to the minimal degree of compliance however somewhat to at all times exceed that which is anticipated people, which is to ship efficiency relating to tourism for the rustic. And so, reaching and keeping up our ISO certification is not only a milestone for the Division of Tourism, however our dedication to serving with excellence.”
Important requirements
Underneath Govt Order No 605 sequence 2007, all departments and businesses of the Govt Department, together with all government-owned and/or managed companies (GOCCs) and authorities monetary establishments (GFIs), are directed to undertake the ISO 9001:2000 QMS as a part of the implementation of a government-wide high quality control programme.
The DOT first earned the highly-regarded certification in 2018, adopted by way of a success third-party surveillance audits in 2019 and 2020. In 2021, the DOT handed its recertification audit, additional keeping up its prime requirements of provider.
Through 2022 and 2023, Frasco’s first years in workplace, the DOT retained its certification, passing two extra surveillance audits with none non-conformities.
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