Europe’s biggest tournament village, Oslofjord Conference Middle in Norway, has selected assets control instrument specialist RMS Cloud to automate over 30,000 bookings in keeping with 12 months and simplify its upselling functions.
Oslofjord Conference Centre, a large-scale venue that hosts meetings and occasions all through the 12 months, contains as much as 12,000 visitors throughout a variety of stock from cabins and cottages to lodge rooms and suites.
In addition to unbiased lodgings, the web page accommodates 10 separate lodge constructions, a cutting-edge convention centre, 5 wide arenas, a number of eating places and quite a lot of indoor and outside co-working areas.
Previous to the usage of RMS Cloud’s PMS, the huge information units have been being controlled and imported manually, a long procedure that took numerous time, and used to be open to human error.
The implementation of RMS Cloud’s PMS in February has now automatic the bookings procedure and given the group an easy-to-use machine that permits body of workers to provide visitors further services and products all the way through their keep.
Hans Øyvind Haga, Leader Virtual Officer at Oslofjord Conference Middle, stated: “We wanted a powerful PMS that would streamline our reserving procedure and make sure it used to be a hundred percent proper, each and every time. Having researched a complete of 15 distributors and receiving proposals from 5, RMS Cloud had the most efficient capability on the best worth level.
“As an tournament vacation spot, we now have a singular set of demanding situations. We recruit and arrange numerous brief body of workers consistent with what number of visitors are on web page and it fluctuates dramatically – some days we now have 300 and others 10,000. We don’t have the luxurious of spending time coaching body of workers on our methods so it used to be very important that the instrument we selected used to be extraordinarily user-friendly. Our group has already reported that RMS Cloud’s PMS is so easy and intuitive to paintings with.
“Adopting this new machine has given our body of workers the equipment they want to simply promote extras from reception akin to an additional evening or extra towels. Sooner than the implementation of RMS Cloud’s PMS, this used to be one thing that used to be tricky to facilitate. Clearly, we wish to make upselling as smooth as conceivable for our group, so it is a massive get advantages.”
Oslofjord Conference Middle is positioned in Vestfold, south of Oslo, and hosts wide company occasions, meetings, sports activities occasions and organisations that wish to acquire and enjoy the togetherness through webhosting an tournament with the entirety at one position. Lodging for hundreds of other people, sports activities area, two conference centres and massive outside spaces together with a seaside space. Oslofjord may be a sustainable venue with 95% of power used on web page harvested from renewable assets.
Zen Valli, Managing Director of EMEA at RMS Cloud, stated: “Oslofjord’s adoption of our instrument obviously demonstrates the scalability and reliability of the PMS. The dimensions and complexity of the web page’s reserving calls for is unequalled through some other assets at the continent and our instrument is turning in.
“It’s an accolade to have Europe’s largest conference village as a buyer and the consequences they’re seeing in simply 4 months is a trademark of the way the PMS will proceed to enhance their industry.”
